Professional Portfolio
Professional Portfolio
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Welcome to my portfolio! As a technical writer, I specialize in creating high-impact, topic-based content that elevates the user experience. I am instrumental in molding the content strategy, driving innovation, automation, and collaboration. All samples showcase my original writing and all content was authored from scratch. I collaborated with TPM, PM, Development, Marketing, Support, Professional Services, QA, and leadership teams to create content that is informative, engaging, accessible, and easy to understand. My writing samples showcase my ability to communicate complex information in a clear and concise tone. My samples were authored using Markdown, MadCap Flare, Adobe FrameMaker, and Microsoft Word.
Welcome to my portfolio! As a technical writer, I specialize in creating high-impact, topic-based content that elevates the user experience. I am instrumental in molding the content strategy, driving innovation, automation, and collaboration. All samples showcase my original writing and all content was authored from scratch. I collaborated with TPM, PM, Development, Marketing, Support, Professional Services, QA, and leadership teams to create content that is informative, engaging, accessible, and easy to understand. My writing samples showcase my ability to communicate complex information in a clear and concise tone. My samples were authored using Markdown, MadCap Flare, Adobe FrameMaker, and Microsoft Word.
Microsoft Azure Operator Documentation.pdfMicrosoft Azure Operator
Microsoft Azure Operator
Software UI - This document showcases the achievements of my role at Microsoft as a Principal Content Manager and writer in the Azure for Operators division. I led the delivery of two documentation sets for Azure: Azure Operator Service Manager and Azure Operator Insights, two innovative solutions for telecom operators.
Creating Targets.pdfCreating Targets
Creating Targets
Software UI - This document provides instructions on creating protocol-based targets using vBuilder, a platform for service automation. It covers the creation of target types based on various protocols such as YANG, REST, CLI, SOAP, TCP, and TL1. The guide also details how to import APIs, define REST libraries, and create resources using different methods and operations
Chapter 3 Video Optimization.pdfVideo Optimization
Video Optimization
Command Line Interface - This document describes how to configure the video optimization service on the Affirmed Networks multi-protocol proxy, which enables operators to apply rate limiting, traffic control, and TCP splicing policies to various video protocols such as HTTP, HTTPS, and QUIC.
Chapter 3 Managing the System.pdfManaging the System
Managing the System
Command Line Interface - This section from the Affirmed Networks System Administration Guide covers topics such as managing the system, performing online upgrades, configuring file management, and logging events.
IQstream_Security.pdf.pdfIQstream Security
IQstream Security
Security UI - This document describes user authentication, account management, and secure communication paths, as well as specific procedures for setting node date/time, managing SNMP settings, and configuring NTP servers.
Initial-System-Settings.pdfInitial System Settings
Initial System Settings
Command Line Interface - This document describes topics such as initial system settings, running the installation and initialization script, configuring SSH PKI, and using various CLI commands.
IP-Protocols.pdfIP Protocols
IP Protocols
Command Line Interface - This document describes how to configure the IP protocols and routing objects and commands, such as BFD, BGP, OSPF, and route maps.
Chapter 3 Installing the Chassis.pdfInstalling the Chassis
Installing the Chassis
Hardware Installation - This document is an excerpt from a hardware installation guide for the AN3000 chassis, a network device that supports various modules and power configurations. It provides detailed instructions on how to prepare the installation site, install the chassis into the equipment rack, connect the chassis to ground, and apply power to the chassis.
Virtualization Handout.pdf Virtualization White Paper
Virtualization White Paper
Marketing White Paper - I authored this White Paper as a Proof of Concept for an early-stage startup - Affirmed Networks. This handout introduces the concept of Network Functions Virtualization (NFV), a standards group for virtualizing network functions in the mobile broadband core and Gi networks, and the Affirmed Networks Mobile Content Cloud, a flexible, scalable, and carrier-class virtualized software platform that supports multiple virtual network functions and service orchestration.
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